HANDMADE SKIS & SNOWBOARDS AT FACTORY DIRECT PRICES
RAMP warrants its skis and snowboards to be free of manufacturing defects for one year commencing 10 days after they are shipped from our warehouse.
What is covered: structural issues such as cracks or blemishes on the topsheet, base, core, edges, and sidewalls due to manufacturing defects.
What is not covered: any damage caused by impact, abuse or neglect. To be clear, this includes but is not limited to rock damage, rail damage or damage derived from travel, such as baggage handling issues. Cosmetic issues, such as small topsheet chips, edge oxidation or general wear and tear, would not be considered defects. Issues in the topsheet or base resulting from improper binding installation would not be considered defects.
*Please note that only ski/snowboard purchases made directly through RAMP, online vendors, and/or retail shops are honored for warranty. No second-hand or third-party purchases will be fulfilled. RAMP has the prerogative to ask for proof of purchase.
**Demo skis/boards and factory seconds are also void for warranty.
All product bought at direct price will be sent a call tag for warranty and repair. If product was purchased through any other promotion, offer, coupon code, etc., shipping cost will be the responsibility of that customer. It takes about 3-5 business days for us to process your exchange once it is received by our warehouse. We'll send you an email confirmation when we get your new product out the door and on its way to you.
Park City, UT 84098
Phone: (888) 406-0567